Terms and Conditions

 No minimum purchase. All live animal sales are final and payment is required upon order placement. We accept payment via PayPal and credit/debit cards via Square. Please be sure your address is correct on your order as we are not responsible for packages going to the wrong address. Shipping is done via FedEx priority overnight or local pickup (no shipping charge for local pickup) no exceptions. We reserve the right to postpone shipping live animals due to inclement weather (i.e. extreme temperatures, severe storms, etc) or FedEx delays/outages. Live shipments will occur Mondays and Tuesdays only.  Shipping to the lower 48 states only (exceptions may apply with additional fees please contact us before buying if you live outside of the lower 48 states).   

 Live Arrival Guarantee: Should you receive a dead spider, we require notice within 1 hour of delivery/pick up. You must provide a photo of the spider with a pin through the abdomen, or the spider must be shipped back to us. If the spider is shipped to us, we will issue a refund after we receive the dead spider. Refunds will not include shipping cost nor will Jamber's Critters be responsible for the shipping cost should you decide to ship the dead spider back. No replacements or refunds on freebies.    By ordering with us, you acknowledge that you are 18 or older and agree to our terms of service. We cannot be held liable for any injury or condition related to a tarantula bite or urticating hairs. It is your responsibility to understand the state laws in your area. By ordering from us, you assume all responsibility for possessing, owning, and receiving tarantulas. 

 How We Measure Spiders: Spiders are measured diagonally from left front “foot” to right rear “foot”, while stretched. If a spider is listed at 1”, this means the spider is 1” long diagonally. The body size greatly depends on the species. For example a 1” Cyriocosmus species would look bigger than a 1” Avicularia species. If you ever feel our measurements are incorrect, please contact us so we can correct the listing. Please keep in mind that spiders often scrunch up during shipping and might look smaller until it is comfortable enough to relax and stretch its legs.